Saturday, February 20, 2010

MyWare: Personalized Service or Invasion of Privacy?

pleaserobme_privacy_feb10.jpgThere's a fine line between what is considered a knowledge database and an invasion of privacy, and that line is likely to be determined by marketing. This week we wrote an article about Please Rob Me - a service that identifies Foursquare and Gowalla check-ins on Twitter and lets others know that a person is not home. While location-based services are often touted for their social and recommendation-based benefits, the realization that they can be used negatively have many questioning the responsibility of those groups that collect the data.


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privacy_responsible_feb10.jpgIn mid January Facebook founder Mark Zuckerberg stated that the age of privacy had come to an end and we responded that evolving preferences were not a valid justification of the elimination of privacy preferences. Nevertheless, between cookie tracking and browser identifiers like those shown in the EFF's Panopticlick and the fact that it only takes your zip code, gender and birthdate to identify you, it's hard to ensure total privacy in the first place.



If a startup were to put up a page simply to capture the information of your friends, all of of your daily habits, your location and your purchases, few would opt in. But as Last.fm's Felix Miller pointed out more than 4 years ago, you might do it for "myware".



While spyware is undeniably a dubious thing, myware is the practice of spying on yourself for benefit. Last.fm's AudioScrobbler collects data on a user's listening habits, songs, tags, preferences and friends. That information is then used to update a database and an algorithm then calculates song recommendations. Across the Web that same system of opting into myware is used to target advertising, make shopping recommendations, deliver relevant news and provide customized services. But because this is marketed as a service, rather than a personal data grab, few mainstream users weigh the disadvantages to opting in until it's too late. Google Voice's transcription feature is a great way to take notes on your calls, but isn't it akin to opting into a wiretap?



As startup entrepreneurs, what responsibility do we have to educate our users on the perils of opting in? And how can we do this without disrupting the virality of the service?



Photo Credit: Rob Pongsajapan


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You Can't Launch the Next Generation of Startups Without Women

startup women diversity entrepreneur

A serious geek I know asked me how many people with gray hair were at Internet conference I had just attended. I answered that there were quite a few. He shook his head and said that when the suits take over, it's the beginning of the end of innovation.



There are two things happening here. First, the suits are taking over and, second, the pioneers are going gray. Together they make up the startup establishment. But things have changed since the early days, and this establishment hasn't kept up with the times. The current startup system essentially excludes the untapped pool of innovators who aren't developers - for example, women who want to launch Internet startups.


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Pamela Poole is a blogger, translator and tech writer, and founder of Francophilia.com, a social startup for francophiles. Originally from California, she now lives in Paris, where her involvement in the vibrant startup scene keeps her from spending too much time in the bakeries.



A startup is traditionally the brainchild of one or several creative programmers - and less than 25% of programmers are women. This is not the only aspect of the current system that just isn't consistent with women's reality or, for that matter, with the reality of a society that has changed radically since the last bubble burst. And it's not just women who are at a disadvantage, but all entrepreneurs who don't have a technical background.



Sugar and Spice and Everything Nice



Social scientist Jane Margolis conducted a four-year study on women in computer science at Carnegie Mellon University, which explored why so few high school and university computer science students were women. The study is pretty old - it was conducted from 1995-1999 - but things don't appear to have changed much since then, according to this 2009 study commissioned by Cisco. And though the Carnegie Mellon study addresses computer science education, for purposes of this article, I take the liberty of extrapolating and applying these findings to the startup environment in general.



guest_womenentr2_0210.jpg

In the Carnegie Mellon study, she found that:



[W]omen come to the field of computing at a different pacing and have different forms of attachment. [...]They attach their interest in computing to other arenas, to a social context that's more people-oriented. We refer to this as computing with a purpose as opposed to programming for programming's sake or a totally technology-centric focus.



The Tortoise and the Hare



Let's look first at the question of pacing. Women tend to take the entrepreneurial plunge later than men typically do, once they've had some professional and life experience (Why Women Mean Business). In fact, a study done in the U.K. in 2006 showed that women over 40 were more likely to start a new business than any other age group.



For this reason, certain elements of the current startup support system, like accelerators, or events like Startup Weekend, are not necessarily realistic or appropriate options for women founders in need of mentoring and funding. How many grown-ups - women or men - can reasonably be expected to drop everything and move across country for three months? More appropriate structures for those entrepreneurs who are past the footloose and fancy-free stage would be an incubator or accelerator program that resembled night school, or a series of intensive Saturday workshops.



guest_womenentr3_0210.jpgAn excellent example is Paris Pionnières, an incubator for women's projects in France, which offers a very flexible program. First there is a pre-incubation phase that includes six free workshops and monthly meetings over a three- to six-month time period. Once that is completed, the project is submitted to the organization, which decides whether to accept it into the incubation program. This lasts six to 12 months and can be renewed once. It is also flexible in that founders have the option of working in the organization's facilities or not.



Next page:Snips and Snails and Puppy Dogs' Tails



Snips and Snails and Puppy Dogs' Tails



Now let's look at the social context part of the findings cited above. If women are more attracted to projects of a social nature, then there should be a lot more women founders in the social Web, right? But no. They are underrepresented because the emphasis in the current system is still on technology. Again, it's the programmers who have the advantage. They can build the technology to bring their ideas to life, and they get the funding.



Margolis also found in the Carnegie Mellon study that "the [computing] field - the expectations in the field, the culture of the field, the curriculum in the field - is very much oriented toward the appetites and the learning styles of a narrow slice of males."



So, because this field has traditionally been the domain of men, the Internet and the startup culture have been dominated and shaped by the vision and appetites of young men and old boys from the start. This is just the way it is, and there's no need to get militant about it. But I have noticed a sharp rise in women-in-tech groups and activities lately, undoubtedly a response to this inequity.



The best thing we can do is revisit the startup system and create structures that foster innovation coming from a more diverse group of people (age, origin, gender), as well as help all the players in the game, particularly investors, recognize the societal changes that should be having an impact on the way things are done.



How Do You Catch an Engineer?



If I had a nickel for every time I've read or heard someone say that investors won't even look at your project if you don't have an engineer on your team, I'd have financed my project by now. And I'm sure I'm not the only one who's hit this wall. I've also heard that investors assume your project is somehow flawed if you haven't managed to sell your concept to a team (one that includes a developer, of course).



I know from experience that it's hard to find a superior developer who's not either trying to create the next Google/Twitter/Facebook himself (it is statistically more likely to be a him), or to get a job at Google/Twitter/Facebook. And it's practically impossible to get developers to work for equity in a "maybe" when they have no shortage of well-paying options. Furthermore, entrepreneurs who don't come from a tech background may not have access to a pool of development talent. Many probably wouldn't know where to start, or wouldn't have the cred they'd need among that community to get anyone to take their projects seriously.



Then there is the question of selling. For reasons of nature and/or nurture, there may be a communication disconnect when it comes to the way women propose projects to the people they are trying to seduce (so to speak). Women tend to present their projects in terms of their value to users and society (Why Women Mean Business). However, developers are probably more likely to get excited about technological novelty than a business concept, and investors are more concerned about how a project will make them money than they are about how happy it will make customers. So perhaps women could benefit from mentoring that would teach them to conceptualize and present their concepts in technology terms and money terms. And perhaps developers and investors should make more of an effort to see the big picture.



Just Plain Entrepreneurs

I met a cop once who, in the many car accidents he'd been called to in his career, often saw people with broken femurs - a very serious injury. He deplored the fact that it took so long to splint these bones at the scene of an accident, which had to be done before the injured could be transported. So one day he went home and started building a prototype for a new kind of splint using parts from his kid's bicycle. His splint changed the method for emergency treatment of this injury all over the world, and he got rich.



This is good old-fashioned entrepreneurship - the kind of bright idea you have when you're so immersed in, so intimate with a phenomenon that you have all the information you need to come up with creative ways to improve it and build on it.



What I want to emphasize here is that we're reaching this point with the Internet. Since the last bubble burst, it's become second nature to ordinary people, and many of us can't imagine life without it. This means that, today, non-technical entrepreneurs are just as likely to come up with viable startup concepts as programmers are. Neither the startup system, nor the traditional support system for small, brick-and-mortar businesses reflect this societal change yet, so there is a void that needs to be filled or we'll miss out on opportunities for innovation from unlikely sources.



Time to Revisit the Paper Project



I suspect that the obstacle course that is the startup system today exists because investors' pride and wallets are still stinging from the very forceful pop of the first bubble bursting. In those days, if they liked a business plan, they'd drop serious cash on a paper project. Now they're gun-shy. From what I've seen lately, nobody is getting money for a project unless they've already started making money - unless they already have traction.



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But, like I said, the world has changed. There are just as many women online as there are men (74% of each gender in the U.S.), and none of us Internet users are getting any younger. In order to address the needs and interests of millions of older and increasingly diverse Internet users who aren't necessarily geeks, it would be wise to look at projects originating from the same source - from ordinary entrepreneurs who now have the Internet savvy to make a significant contribution.



The system needs to change. Investors need to start looking at paper projects again, and not dismissing non-technical founders. There need to be mechanisms that facilitate team building, like matchmaking resources for projects and developers. The startup ideas are out there, but the entrepreneurs lack the support system they need.



The suits and our graying pioneers seem to be getting a little set in their ways. When that happens, a phenomenon becomes an establishment, and establishments are rigid. So it's up to the rest of us to acknowledge the societal changes that have taken place, and, like the cop with his splint, pick up the pieces of our bicycles and build a fresh, new startup system.


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Weekly Wrap-up: The Week in Web Technology

weekly_wrapup-1.pngThe big news of the week came out of the annual Mobile World Congress, from companies such as Adobe, Facebook, Google and Skype - read on for our extensive coverage and analysis. We also continued our exploration of the significant Internet trends of 2010, including Real-Time Web, Mobile Web and Augmented Reality.


You may've noticed that we've refreshed the format for our longest running feature, the Weekly Wrapup. It now focuses more explicitly on the key trends that ReadWriteWeb is tracking in 2010, as well as giving you the highlights from the leading story of the week. Let us know your thoughts on the new format.


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Story of the Week: Mobile World Congress 2010



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Check Out The ReadWriteWeb iPhone App


We recently launched the official ReadWriteWeb iPhone app. As well as enabling you to read ReadWriteWeb while on the go or lying on the couch, we've made it easy to share ReadWriteWeb posts directly from your iPhone, on Twitter and Facebook. You can also follow the RWW team on Twitter, directly from the app. We invite you to download it now from iTunes.





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More Real-Time Web coverage. Don't miss the next wave of opportunity on the Web supported by real-time technology! Get ReadWriteWeb's report, The Real-Time Web and its Future.




Augmented Reality



More Augmented Reality coverage. Also ReadWriteWeb is currently working on our next premium research report on the topic of AR marketing. Watch this space for that.




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That's a wrap for another week! Enjoy your weekend everyone.



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A Sign of Arrival: CloudCamp Tour India

cloudcamp.gifCloudCamp Tour India will feature five CloudCamp events over the next eight days, illustrating the the growth of the movement in one of the largest technology communities in the world.



India is on the edge of seeing significant adoption for cloud computing. Janakiram MSV works with Alcatel Lucent as Deputy General Manager, Bell Labs-India. He makes a few points about why India is poised for significant growth in his post about the battle ahead in the cloud computing market.




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"Why should Cloud vendors take India seriously? Here are some points:

1) India hasn't hit the saturation levels yet. Unlike Americas and EMEA, India and APAC have ample scope for IT adoption. This market has a huge, untapped potential at every level - Let that be enterprise, Public Sector or ITES.



2) India is a playground and a test bed to pilot strategic adoption techniques. No other geography will give the platform vendor access to the whole ecosystem. Want to engage with ISVs and excite them to develop on your platform? Well, India is the place to go. Do you need a mature developer community to pilot a SDK adoption plan? Want to setup a Center of Excellence to showcase the capabilities of your platform? Go, talk to Infosys or Wipro!



3) The Small and Medium Enterprise (SME) story is just warming up. Some of the inherent problems that India has been grappling with can now turn into a great opportunity for Cloud vendors. Think of how you can empower the clusters of small businesses through the Cloud and you have a winning story there."



Interest in India and the Asia Pacific Region is growing. For example, Amazon Web Services recently appointed Simone Brunozzi as an evangelist for the Asia Pacific region. Its the first time Amazon has had an evangelist for the Asia Pacific region.



Microsoft's Windows Azure is sponsoring a number of the cloud computing events. Yahoo!'s R&D group will hold the first India "hadoop Summit," on February 24 at the event in Bangalore.



These are all signs that cloud computing is growing as rapidly in India as other parts of the world.



Events are scheduled throughout the country, starting with CloudCamp Delhi, which is now underway.



Here's a schedule of CloudCamp events taking place through next week:



February 23, 2010 in Chennai, India



February 25, 2010 in Hyderabad, India



February 27, 2010 in Pune, India



February 28, 2010 in Bangalore, India


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